Accessibility
Half-Way Motors is committed to creating an inclusive and accessible environment for all employees, customers, and visitors. This multi-year accessibility plan outlines our strategies and initiatives to identify, remove, and prevent barriers to accessibility as per the AODA standards.
Year 2023:
- Accessibility Review:
- Conduct an accessibility audit of our physical premises, digital platforms, and communication materials.
- Identify barriers and prioritize areas that require immediate attention.
- Employee Training:
- Continue to provide accessibility training to all employees to raise awareness and understanding of disabilities and accessibility requirements.
- Customer Service:
- Continue to implement accessible customer service policies and procedures.
- Continue to train staff to serve customers with various disabilities effectively.
- Information and Communication:
- Ensure that all new and existing websites and web content conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.
- Provide accessible formats and communication supports for individuals upon request.
Year 2023+1:
- Physical Environment:
- Implement necessary modifications to improve physical accessibility, such as installing handrails, and accessible washrooms.
- Ensure all signage is clear, and easy to read.
- Procurement:
- Include accessibility criteria in procurement processes to ensure products and services are accessible.
- Employment Practices:
- Review and update HR policies to support the employment and retention of employees with disabilities.
- Offer workplace accommodations based on individual needs.
Year 2023+2:
- Public Spaces:
- Evaluate public spaces, such as waiting areas and meeting rooms, for accessibility improvements.
- Ensure public events and meetings are held in accessible locations.
- Training and Education:
- Provide ongoing training for employees to reinforce accessibility knowledge.
- Technology:
- Continuously monitor and update digital platforms to maintain WCAG 2.1 Level AA compliance.
Year 2023+3:
- Continuous Improvement:
- Regularly review and update the accessibility plan based on feedback, audits, and changing needs.
- Engage with stakeholders, including employees and customers to gather input for ongoing improvements.
- Reporting:
- Prepare and submit accessibility compliance reports as required by AODA standards.
- Share progress and achievements with employees, customers, and the public.
Conclusion:
Half-Way Motors is dedicated to achieving and maintaining accessibility standards in compliance with the AODA. By implementing this multi-year plan, we aim to create an inclusive environment where everyone can participate fully. We will continue to adapt and enhance our initiatives to ensure accessibility for all.