Dealership hours of operation
Mon - Fri 09:00am - 06:00pm
Sat 10:00am - 04:00pm
Sun closed
Dealership hours of operation
Mon - Fri 07:30am - 05:30pm
Sat - Sun closed
Dealership hours of operation
Mon - Fri 07:30am - 05:00pm
Sat - Sun closed
940 Memorial Ave., Thunder Bay, ON, P7B 4A2
My Garage

Accessibility

Half-Way Motors is committed to creating an inclusive and accessible environment for all employees, customers, and visitors. This multi-year accessibility plan outlines our strategies and initiatives to identify, remove, and prevent barriers to accessibility as per the AODA standards.

 

Year 2023:

  1. Accessibility Review:
  • Conduct an accessibility audit of our physical premises, digital platforms, and communication materials.
  • Identify barriers and prioritize areas that require immediate attention.
  1. Employee Training:
  • Continue to provide accessibility training to all employees to raise awareness and understanding of disabilities and accessibility requirements.
  1. Customer Service:
  • Continue to implement accessible customer service policies and procedures.
  • Continue to train staff to serve customers with various disabilities effectively.
  1. Information and Communication:
  • Ensure that all new and existing websites and web content conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.
  • Provide accessible formats and communication supports for individuals upon request.

 

Year 2023+1:

  1. Physical Environment:
  • Implement necessary modifications to improve physical accessibility, such as installing handrails, and accessible washrooms.
  • Ensure all signage is clear, and easy to read.
  1. Procurement:
  • Include accessibility criteria in procurement processes to ensure products and services are accessible.
  1. Employment Practices:
  • Review and update HR policies to support the employment and retention of employees with disabilities.
  • Offer workplace accommodations based on individual needs.

 

Year 2023+2:

  1. Public Spaces:
  • Evaluate public spaces, such as waiting areas and meeting rooms, for accessibility improvements.
  • Ensure public events and meetings are held in accessible locations.
  1. Training and Education:
  • Provide ongoing training for employees to reinforce accessibility knowledge.
  1. Technology:
  • Continuously monitor and update digital platforms to maintain WCAG 2.1 Level AA compliance.

 

Year 2023+3:

  1. Continuous Improvement:
  • Regularly review and update the accessibility plan based on feedback, audits, and changing needs.
  • Engage with stakeholders, including employees and customers to gather input for ongoing improvements.
  1. Reporting:
  • Prepare and submit accessibility compliance reports as required by AODA standards.
  • Share progress and achievements with employees, customers, and the public.

 

Conclusion:

Half-Way Motors is dedicated to achieving and maintaining accessibility standards in compliance with the AODA. By implementing this multi-year plan, we aim to create an inclusive environment where everyone can participate fully. We will continue to adapt and enhance our initiatives to ensure accessibility for all.